Users

Manage Users.

The Manage Users page allows you to create and delete users for your account. Usage is straightforward, users will receive an email to log in and reset their password.

Adding A New User

1. Create User

On the Users page in the DataDefender Portal, click the 'Create User' button. Enter the email of your choice and select 'Create'.

Create User

2. Initiate User Update through Email

You will receive an email from [email protected] notifying you that your DataDefender account needs updating. Click the 'Link to account update' button. Note that this link will expire in 6 hours.

User Update Email

3. Update Password

In the menu that pops up, select to move to the Update Password menu.

Password Change

Set your password and confirm your password, then click 'Submit'. When done, you should see this screen:

Password Update Confirmation

Your account has been updated! Head back to the DataDefender home page and sign in.

Removing User

Removing a user's access is as simple as pressing the icon in the Users page. A 'Confirm delete' page will pop up, select 'Delete'.

After this, check your Users page and note that the user no longer exists.

Reset User Password

To reset a user's password, press the 'Reset' icon next to the desired User. We'll provide the following menu. Select 'Reset' to initiate a reset sequence.