Contact Us & Support
Our friendly support team is here to help. Learn what information to share and when you can expect a response.
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Our friendly support team is here to help. Learn what information to share and when you can expect a response.
The best way to get ahold of our team is by writing datadefender.help@cloudstoragesec.com.
Weekly Office Hours
Join us during our weekly office hours every Wednesday at 12pm ET - Join the Office Hours Meeting
To help us help you as efficiently as possible, please be sure to send us all relevant details:
Please describe the steps that you are taking, what happens when you take those steps, and what you expected to happen instead.
If you are running into an error message, please pass along the error message in full.
Can you send us a screenshot to show us what you're seeing? Or, can you send us a short video to show us the steps that you are taking? These are extremely helpful!
Our team is online Monday-Friday and we aim to respond to every message within 1 business day.
If you would like to discuss pricing or have a Total Cost of Ownership conversation please reach out to our team here: cloudstoragesecurity.com/contact
If you are a software vendor or service provider and would like to integrate or offer DataDefender as part of your service, please reach out to our team here: cloudstoragesecurity.com/contact
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